That phase of any project that, if not pinned down and given the attention it needs, can trip us up big time. Chatting with other small agencies and self-employed WordPress developers and designers, I\u2019ve found we all share experiences of differences between the client\u2019s expectations and what we\u2019ve priced and committed to delivering. If only we knew all the details upfront\u2026<\/p>\n
So for this talk I will gather as many experiences and ideas from as many of us as possible – from one man bands to the larger agencies, developers and designers – we all need to pin down Discovery!<\/p>\n
Discovering just what the client expects and all the things around being able to make that happen. That\u2019s what we want to do.<\/p>\n
The thing is, we all know this. Some include this already in their process and from this they have become successful (surely!!). Each of us has a horror story of the client\u2019s expectations not being met because we did not understand quite what they had in mind; there was a mismatch and the client holds us accountable for that. Or what they want and expect is just not possible on their hosting. Or the client\u2019s data needs significant translation to be usable.<\/p>\n
Being clear at the start is essential. If we do this, document it, get the client to confirm that this document is what they want and understand they\u2019re paying for, then we\u2019re winning and so are they.<\/p>\n","protected":false},"excerpt":{"rendered":"
That phase of any project that, if not pinned down and given the attention it needs, can trip us up big time. Chatting with other small agencies and self-employed WordPress developers and designers, I\u2019ve found we all share experiences of … Continue reading Winning at Discovery – your scope creep defender checklist<\/span>